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Our
Privacy Policy |
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Our Commitment to
Privacy |
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We appreciate the trust you
place in The Nestling Duck, and we are committed to respecting your
privacy and the security of your personal information. Our privacy
policy updated on December 2, 2004, describes the information we
collect and how we use it. |
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We always welcome your questions
and feedback. For privacy-related issues, please contact us at: |
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The Nestling Duck |
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Mary Thurlow |
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350 Pine Point Road, Scarborough
, ME 04074 |
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Bus. Tel. (207) 883-6705 |
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Contents
- Information we collect
- Using information we collect
- Your choices
- Cookies
- How we use email
- Updating or Reviewing your information
- Security
- Policy Changes
- Questions or Comments?
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Information We Collect |
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We may collect information
(including name, address, telephone number, email address and when
necessary, credit card information) when you: |
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- Place an order from our Web site
- Make a purchase at our gift shop
- Return an item or make an exchange
- Inquire about our services
- Receive a gift package
- Enter a contest or sweepstakes
- Participate in one of Nestling Duck's promotions or events
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We maintain the data that
you provide us, along with a record of your purchases, in a secure
database. To best serve you, we may combine this information with
data that is publicly available and data that we receive from other
reputable sources whose policies meet the same privacy standards. |
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Using Information
We Collect |
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At The Nestling Duck, we
always want to provide you with the best possible shopping experience
and fulfill your orders exactly as you've requested. In order to
do this, we collect information that allows us to: |
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- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Identify your product and services preferences
- Customize our communications to you
- Provide information concerning products you have purchased
- Improve our merchandise selection and customer service
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Your Choices |
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We at The Nestling Duck offer
choices about the types of information you receive from us. If you
prefer not to receive updates on products, or information regarding
the Nestling Duck such as mailings, please contact us at: |
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The Nestling Duck |
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Mary Thurlow |
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350 Pine Point Road, Scarborough
, ME 04074 |
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Bus. Tel. (207) 883-6705 |
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Please be aware of human
error and if for some reason you continued to receive communication
from us please contact us again and we will make every effort to
correct the situation. |
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Cookies |
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A cookie is a small data
file that is stored by your Web browser on your computer. Cookies
enable you to place an order on The Nestling Duck's Web Site. They
also allow us to enhance and personalize your online shopping experience,
so that the information you receive is more relevant to you. |
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For example, we use cookies
to: |
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- Remember what items are in your shopping bag
- Recognize you when you return to our Web Site
- Study how our customers navigate through our Web site and which
products they request in site searches
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If you set your browser to
refuse cookies, please call us at (866) NES-Duck to place your order. |
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How We Use Email |
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When you provide us your
email address, we may send you emails necessary to process your order
or respond to a request. For example, after you place an order at
The Nestling Duck, you will receive and email confirmation and, in
most cases, an estimation on how long before the product will arrive. |
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Updating or Reviewing
Your Information |
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To update your customer information
(name, address, telephone number and email address) please contact
us at the address above. |
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Security |
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It is our intent to protect
against the loss, misuse or alteration of information that we have
collected from you. We use a variety of current and upgraded processes
for protection of our customer data. When you make a purchase, request
product knowledge from our Web site, your transactional information
is transmitted in a safe, encrypted format. |
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Policy Changes |
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From time to time, we may
use customer information for unanticipated uses not previously disclosed
in our privacy notice. If our information practices change, we will
post these changes on our Web site. We encourage you to review our
privacy policy periodically. |
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Questions or Comments |
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For questions, comments or
assistance, we invite you to contact us. |
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We hope to answer any
questions to your satisfaction, but should you ever want to contact
a third party regarding our privacy practices, you can email the
Direct Marketing Association's Committee on Ethical Business Practices
at privacy promise@the-dma.org .
The DMA is the oldest and largest association for consumers and
companies with interest in direct marketing. |
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